Travel conditions (summary)

This travel tours are organized and implemented by the general incorporated association, Shinshu Iiyama Tourism Bureau (hereinafter referred to as “the Company”). Travel conditions, shall be subject to the following items, Travel Terms and Conditions to be provided later (entire text), final itinerary and the Travel Agency Business Terms (section regarding subscription type organized tour contracts).

● Application for Tour Contract and its Conclusion.
The Company accepts applications completed as required by the Company, as well as at its stores, by fax, postal mail, telephone or other communication method (in some cases, a reservation fee up to 20% of the total trip cost may be required as a deposit), and trip cost shall be paid before the date designated by the Company. A tour contract shall be valid when conclusion has been approved by the Company, and the tour fee or application fee. Furthermore, the reservation deposit shall be subtracted from the payment of plan prices.

● Expenses included in this plan
In addition to the cost of transportation, fees for accommodations, meals, hands‑on experiences and tour guide, various taxes such as consumption tax, matters clearly described in the brochure as Expenses included in this plans, and a travel business handling fee, are included.

● Cancellation charges
Once a tour contract has been concluded, in the event you wish to cancel for personal reasons, the following amount shall be charged as the cancellation fee.
Counting from the day before the start date of the tour
・Cancellation 20 days before the start date 20% of the plan price
・Cancellation 7 days before the start date 30% of the plan price
・Cancellation the day before the start date 40% of the plan price
・Cancellation on the start date 50% of the plan price
・Cancel after tour departure or no‑show 100% of the plan price

● Special compensation
According to special compensation regulations in the Company Agreement, the Company shall pay compensation and consolatory money, due to specific physical injury or damage to baggage of a client, in the event of a sudden and unexpected unusual accident, occurring while participating on a tour. However, in cases where injury or damage is intentional, due to drunk driving, personal sickness or disease, is outside the tour schedule, or is related to dangerous driving during free activity time, the company shall not pay compensation or consolatory money as described above.

● Participation in domestic travel insurance In case of injury and damage to your baggage due to an unintentional accident during the tour, arrangement have been made by the Company for All Nippon Travel Agents Association travel disaster compensation system, to ensure your safety and convenience. However, in some cases, much treatment and transportation expenses may be incurred due to sickness and injury during a tour. In addition, in the event of an accident, claiming and collecting compensation from the person responsible for the accident is sometimes very difficult. As a safeguard, we recommend securing a sufficient amount of domestic travel insurance.

● Handling of personal information
The Company shall use the personal information provided in the application form for your tour to contact you, arrange the services included in the tour, and within the range needed to carry out such services. In addition, the Company may use the personal information to inform you of various plans, preparing statistical material, or request participation in a survey. For further information, please check the website regarding our policy on the handling of personal information.

● Trip Terms Standard
The terms of this tour have been established as of March 1, 2011.